Tuesday, July 26, 2016

Palazzo Terranova

Executive summary by darmansjah

After the harrowing drive up the mountain, the staff met us at the Palazzo to take us to Villa Colonnata. Let's be clear while, remote, the setting is drop dead gorgeous!!

While a spacious and well laid out home, the floors were dusty and lots of dead bugs and moths were around the windows and doors. After expressing disappointment with the overall cleanliness, the staff did come to clean the house for us. The pool was filled with algae and was not swimmable for almost 4 of our 7 day stay. After asking for a refund, i was offered a small concession. I had to get my booking agent involved to negotiate a more satisfactory amount (about 25%).

We really wanted to love this place!!

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