Executive summary by darmansjah
After the harrowing drive up the mountain, the staff met us
at the Palazzo to take us to Villa Colonnata. Let's be clear while, remote, the
setting is drop dead gorgeous!!
While a spacious and well laid out home, the floors were
dusty and lots of dead bugs and moths were around the windows and doors. After
expressing disappointment with the overall cleanliness, the staff did come to
clean the house for us. The pool was filled with algae and was not swimmable
for almost 4 of our 7 day stay. After asking for a refund, i was offered a
small concession. I had to get my booking agent involved to negotiate a more
satisfactory amount (about 25%).
We really wanted to love this place!!
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